SHIPPING & RETURNS
Online orders are accepted 24 hours a day, 7 days a week. Orders are processed in the order they are received during normal business hours. USPS orders received after 10 am will typically be processed and shipped the following business day.
Most orders are shipped within 48 to 72 hours. However, if a part is on backorder or we have a rush of orders your shipment may be delayed. Otherwise, your order will be put into the queue and shipped as soon as possible.
All orders are shipped from our main office in Lacygne, KS. Our operating hours are 8:00 to 4:30 pm M-TH. Possible reasons for review include but are not limited to: your address is not verified by our shipping system, a problem with your discount code, a problem with your payment.
If, for whatever reason, a package is undeliverable and is marked return to sender and sent back to our facility, the customer is responsible for any shipping charges incurred for the return as well as additional shipping charges to resend the package.
R3 now delivers outside of the USA! The customer is responsible for all duties, taxes, and other fees which vary by country of destination. Before ordering, please research CO2 laws and regulations in your respective location.
All international sales are final. We do not offer expedited shipping, returns, or warranty services to orders outside of the USA.
If a customer is not completely satisfied with their purchase and would like to return the product they must reach out to R3 Offroad within 30 days of the original ship date and the items must be received back to our shop within 60 days from the original ship date. We can be reached at 913.208.5992 or Matt@mmwmfg.com. The customer is responsible for all shipping charges back to our facility. Original order shipping charges are non-refundable. Items returned in new condition will be accepted for a full refund paid back to the original payment method. Items returned that are determined to not be in new condition will be subject to a 15% restocking fee. We do not accept returns on Paint protector film.
RETURN & EXCHANGE POLICY